Privacy Policy

This Privacy Policy explains how The Archive Store collects, uses and protects customer information when you visit our website, place an order, contact us or use our services.

Business Information

The Archive Store is operated by NEBULA TRADING AU PTY LTD, trading as The Archive Store.

ABN: 89 655 615 866

Email: info@archivestore.com.au

Information We Collect

We may collect information that you provide directly, including your name, email address, phone number, billing address, shipping address, order details, payment-related information and customer service messages.

We may also collect technical information such as device information, browser information, IP address, website activity, cookies and analytics data.

How We Use Information

We use customer information to process orders, provide shipping and tracking, respond to enquiries, prevent fraud, improve our website, provide customer support, manage returns and comply with legal obligations.

Payments

Payments are processed through secure third-party payment providers. The Archive Store does not store full payment card numbers on our website.

Shipping and Service Providers

We may share relevant order and delivery information with shipping carriers, payment providers, technology providers and service partners where required to operate our business and deliver your order.

Marketing

If you subscribe to marketing communications, we may send updates about products, releases, events or promotions. You can unsubscribe from marketing communications where available.

Cookies and Analytics

Our website may use cookies and analytics tools to improve site performance, understand customer behaviour and support advertising or marketing features.

Access and Correction

You may contact us to request access to, correction of or information about the personal information we hold about you, subject to applicable laws.

Contact

For privacy questions, please contact info@archivestore.com.au.